FRONTIER COMMUNITY BANK INTERNET BANKING AGREEMENT AND DISCLOSURE STATEMENT

**NOTE-Frontier Community Bank's online enrollment process is for existing customers only.  Please read the following agreement and disclosure statement carefully then click the "Submit" button to proceed to the enrollment process. **

I.     Introduction

II.    Identification Number and Password

III.   Internet Funding Account

IV.   Internet Banking Transactions

V.    Limits on Internet Banking Transactions

VI.   Our Liability for Failure to Complete Payments & Transfers

VII.  Business Days

VIII. Statements

IX.   Your Liability

X.    Protecting Your Account

I.  Introduction

This agreement states the terms & conditions that apply when you use our Internet Banking Service.  These terms & conditions are in addition to those that apply to any accounts you have with us or any other services you obtain from us.  You must also follow all of our instructions and procedures applicable to the services covered by this agreement.

The terms "we," "us," "our," "Frontier Bank," and "bank" refer to Frontier Community Bank.  "You," and "your," mean each person who established an Internet Banking Customer Account with us or who uses or is authorized to use an Internet banking Identification number and password or other means of access we may establish or approve.  The term "Internet Banking" means our service that allows you to make payments, transfer funds, access accounts, obtain information and perform other transactions over the internet by use of a personal computer and modem and/or other means we may authorize or allow.  "Internet Funding Account" means any account from which you authorize a payment or transfer to be taken.

II.  Identification Number and Password

To access our Internet Banking Service, you must use the Identification number and/or other means of access we establish or provide for your Internet Banking Customer Account, together with a password.  Anyone to whom you give your Internet Banking Identification number and password or other means of access will have full access to your accounts even if you attempt to limit that person's authority.

III.  Internet Funding Account

You may not designate any account that requires more than one signature for withdrawals.  You must be the owner of this account.

IV.  Internet Banking Transactions

You, or someone you have authorized by giving them your Internet Banking Identification number and password, or other means of access (even if that person exceeds your authority), can instruct us to perform the following transactions:

            Make transfers between qualifying accounts to the extent authorized;
            Obtain information that we make available about your qualifying account; an
            Obtain other services or perform other transactions we authorize.

V.  Limits on Internet Banking Transactions

You must have enough available funds in any account from which you instruct us to make a payment or transfer in order to complete the transaction.  If any of your qualifying accounts are Money Market accounts, certain type of withdrawals from those account, including payment and transfers are limited to a total of no more than 6 per statement cycle.  The kinds of withdrawals covered by this limitation are those made by means of preauthorization or automatic transfers and payments or by telephone agreement.  A total of only 3 of these kinds of withdrawals may be made by check, debit card, or similar order payable to third parties.  You also agree to the individual "Terms & Conditions" of your deposit accounts that you received when you opened your deposit account(s).  You can request another one of these at any time by contacting us at 540-932-9100 or by visiting our branch located at 400 Lew Dewitt Blvd, Waynesboro, VA. 

VI.  Our Liability for Failure to Complete Payments or Transfers

If we do not complete a payment or transfer on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages.  However, there are exceptions.  We will NOT be liable, for instance:

1.  If through no fault of ours, you do not have enough available funds in the account from which the payment or transfer is to be made, or if the account has been closed or is not in good standing, or if we reverse a payment or transfer because of insufficient funds. 
2. If any payment or transfer would go over the credit limit of any account.
3. If your equipment or ours was not working properly and the breakdown should have been apparent to you when you attempted to conduct the transaction.
4. If you have not given us a complete, correct or current account number(s) or other identifying information so that we can properly credit or debit your account or otherwise complete the transaction.
5. If you do not properly follow our instructions of if you provide us with wrong or inaccurate information or fail to correct or tell us about any inaccuracy of which you are aware.
6. If you do not instruct us soon enough for your payment or transfer to be received and credited by the time it is due.
7. If the money in the account from which a payment or transfer is to be made is subject to legal process or other claim that restricts the completion of the transaction.
8. If circumstances or persons beyond our control prevent, delay, intercept or alter the transactions, despite reasonable precautions that we have taken.

VII.  Business Days

Our Netteller Online Banking Service is generally available 24 hours a day, 7 days a week.  However, we only process transactions and update information on business days.  Our business days are Monday through Friday.  Transfers made after 6:00pm EST will be processed on the next business day.  Federal Reserve designated Holidays are not included as business days. 

VIII.  Statements

Your Netteller Online Banking payments and transfers will be indicated on the monthly or quarterly statement we provide or make accessible to you for the Internet Funding Account.  You agree to notify us promptly if you change your address or if you believe there are any errors or unauthorized transactions on any statement, or statement information.

IX.  Your Liability

Each of you agrees, for yourself to the terms of this account and schedule of charges that may be imposed.  You authorize us to deduct these charges as accrued directly from the account balance.  You are liable for all transactions that you or any of you make or authorize, even if the person you authorize exceeds your authority.  If you have given someone your Internet Banking identification number and password or other means of access and want to terminate that person's authority you must change your identification number and password or other means of access to prevent further access by that person.

X.  Protecting Your Account

Your role is extremely important in the prevention of any wrongful use of your Internet Banking Account.  It is recommended that you memorize your Internet Banking identification number and password, however, if you must write it down, you should be kept in a safe place where others would not have access to it.  You are responsible for keeping your Internet Banking identification number and password information confidential.  The sharing of this information with others for any reason is strongly discouraged by Frontier Community Bank.  If you believe that your Internet Banking password may have been lost, stolen or in any way compromised, please contact Frontier Community Bank immediately at 540-932-9100.