Frontier Community Bank pledges to provide consistent, unsurpassed customer service to each and every valued customer. We guarantee the following principles of customer service and will....
· Return your call on the same business day
· Process your account transactions correctly
· Provide loan decisions on the date promised
· Address customer service issues promptly
We realize the perfection in unttainable and problems will occur. In these instances, you will be presented with a $25.00 credit to any account you have at Frontier Community Bank, and a hearfelt apology. Contact a Bank Manager for a credit whenever you feel our pledge has been broken.