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The Frontier Community Bank Customer Service Guarantee

Frontier Community Bank pledges to provide consistent, unsurpassed customer service to each and every valued customer. We guarantee the following principles of customer service and will....

· Return your call on the same business day

· Process your account transactions correctly

· Provide loan decisions on the date promised

· Address customer service issues promptly

We realize the perfection in unttainable and problems will occur. In these instances, you will be presented with a $25.00 credit to any account you have at Frontier Community Bank, and a hearfelt apology. Contact a Bank Manager for a credit whenever you feel our pledge has been broken.


Make the Switch to Frontier Community Bank!